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Elevate Your In-Person Dining Experience With Bloomreach
If you want to deliver truly personalized customer experiences, you’ll need data — lots of it. With Bloomreach Engagement, you get access to a powerful solution that helps you better manage your data so you can properly contextualize and adapt to what customers want from restaurants.
At every step of the customer journey, Bloomreach enables you to reach customers at critical moments, drive more bookings, and ultimately, improve retention, loyalty, and brand advocacy.
Individualized Offers
Direct Bookings
Capitalize on the opportunity to drive direct bookings with personalised experiences driven by customer data signals.
Repeat Business
Target customers overdue for a visit and drive loyalty with relevant offers through Bloomreach Engagement’s advanced segmentation.
Data Capture Techniques
Utilize techniques like Wi-Fi login, feedback surveys, booking and event waitlists, and staff promotion loyalty programs to enhance in-person dining experiences and gather valuable customer insights.
Restaurant Journeys
Manage the entire customer journey, from welcome communication to post-venue feedback, to offline in-venue experience with online engagement using Bloomreach Engagement’s workflow capabilities.
Referral Marketing
Encourage guests to refer friends and reward them with vouchers, fostering word-of-mouth marketing.
Learn How Restaurant and Hospitality Businesses Dish Out Personalization With Bloomreach
Bloomreach Engagement’s solutions enable personalised experiences across the dining lifecycle. From predictions and segments to activation across messaging channels, we help you drive incremental revenue, enhance customer loyalty, and provide exceptional dining experiences.
Customer Engagement
Stay top of mind with newsletters, marketing emails, and occasion-based promotions tailored to customer preferences.
Upsell Opportunities
Limited Time Specials
Create urgency with limited-time specials to drive bookings and provide unique experiences.
Latest in AI & LLM for Marketing
Omnichannel, Including Offline & App
Reduced Customer Acquisition Costs
Integrations with ad platforms allow your business to effectively find new highly engaged audiences while decreasing CAC and CPC.
Learn How Restaurant Brands Across The World Use Bloomreach
The amount of in-restaurant purchase data Popeyes UK can now tie to a customer and use to power online loyalty programs using Bloomreach
BrewDog increased email revenue with personalized emails that made customers feel valued.
Explore Our Restaurant Industry Resources
Learn about Industry Trends
Ready to discover how Bloomreach can help your business with your challenges?
There’s a reason we’re trusted by 850+ customers worldwide. Find out today how Bloomreach can help you achieve your desired business outcomes too. Leave us a contact and an advisor will reach out to understand your requirements and schedule a time that suits you!
Connect the Data Across Your Restaurant Tech Stack With Our Partners
