Bloomreach Engagement Pricing

A single flexible platform for personalized marketing automation, customer data, and omnichannel orchestration.

Start Small or Go Big - Engagement Pricing is Scaled to Fit Your Needs

With Bloomreach Engagement, you can get started with a single channel or the entire platform, allowing you to drive value fast and grow at your own pace.

Email
Marketing

Get Email Pricing

Personalized email marketing that puts the customer first, from sign-up to repeat purchase, so you send fewer emails to make more money.

  • Send less email to make more money by truly personalizing the content & cadence of emails.
  • Grow and maintain a healthy subscriber base with prebuilt sign-up units, built-in consent management, dynamic frequency policy, and list validation.
  • Create campaigns rooted in omnichannel customer insights across all channels - even offline data and anonymous behavior.
  • Leverage AI product recommendation and content generation to build better emails.
  • Analyze email and audience performance with fully customizable pre-built dashboards and reporting.
  • Use workflow templates to customize and execute complex marketing campaigns within no time.

Intelligence & Orchestration

Get Intelligence Pricing

Perfect for getting started and trying Bloomreach's powerful AI predictions, data unification, and omnichannel orchestration capabilities.

  • Enhance your existing email, SMS, or ads programs with AI predictions, in-depth customer insights, and visual analytics.
  • Easily add to your existing tech stack with pre-built connectors to popular apps and custom integrations for more.
  • Identify high intent audiences and determine the best channels to spend your marketing budget.
  • Design sophisticated omnichannel journeys using the easiest drag-and-drop orchestration tool on the market.
  • Manage your data and all your marketing channels from a single place.
  • Get access to easy-to-use tools and prebuilt models that can be customized to your business's unique needs.
Explore the benefits

SMS & Mobile Messaging

Get SMS Pricing

Personalized SMS and WhatsApp with add-on mobile app features to text less and convert more customers.

  • Save on SMS costs and earn more revenue with omnichannel customer data.
  • Capture SMS subscribers with ready-to-launch, TCPA compliant, built-in sign-up units.
  • Personalize messages with AI product recommendations.
  • Keep a pulse on your SMS performance and accurate attribution with Performance Dashboards.
  • Use optimal send time to take the guesswork out of determining when to send to each subscriber.
  • Get access to our Customer Data Engine to unify your customer data - even offline data and anonymous behavior.
Explore the benefits

Ad
Optimization

Get Ads Pricing

Reduce CAC on ad platforms like Facebook, Google, Instagram, and Snapchat with better visibility into historical and predicted user behavior.

  • Build lookalike audiences from high-intent signals like CLV to reduce the cost of prospecting campaigns.
  • Add or remove audiences within milliseconds of an interaction and stop chasing someone that has already converted.
  • Leverage first-party data to deliver personalized messages to your ad audiences.
  • Easily connect your ad accounts on major platforms such as Google Ads, AdForm, Facebook, Instagram, or Snapchat.
  • Analyze anonymous visitors using server-side cookies to get a full picture of your customers from their very first interaction.
  • Use predictive analytics to optimize your ad campaigns for efficient spend.
Explore the benefits

Web & App Personalization

Get Web and App Pricing

On-site personalization (with add-on in-app personalization) and A/B testing — powered by real-time, first-party data for the fastest ROI on the market.

  • Create personalized banners and collect zero party data with no-code, visual editors.
  • Build tools like social proofing, on-exit intent banners, countdown timers, and unique discount banners personalized based on real-time interactions.
  • Collect anonymous user data for highly targeted segmentation and retain that rich personalization history as customers sign up.
  • Access Bloomreach’s AI-powered content generation, product recommendations, predictive analytics, and contextual personalization to target every customer with the right offer.
Explore the benefits

Enterprise Engagement

Get Enterprise Pricing

The ultimate omnichannel marketing solution that includes all your best marketing channels, customer data, AI, and advanced analytics.

  • Combine the power of all packages to:
  • Give your marketers total control over every aspect of the customer journey.
  • Manage your data and all your marketing channels from a single place.
  • Personalize flows for individual customers by adding real-time triggers, customer segments, and conditions.
  • Use insights from every customer across all channels to build experiences so seamless, they feel like magic.
  • Create, manage, and execute targeted campaigns across email, SMS, mobile app, web, offline, and other connected channels with our drag-and-drop scenario builder.
  • Leverage ai-driven or rule-based product recommendations and keep the recommendations consistent across channels.
  • And more…
Explore the benefits

Email
Marketing

Get Email Pricing

Personalized email marketing that puts the customer first, from sign-up to repeat purchase, so you send fewer emails to make more money.

  • Send less email to make more money by truly personalizing the content & cadence of emails.
  • Grow and maintain a healthy subscriber base with prebuilt sign-up units, built-in consent management, dynamic frequency policy, and list validation.
  • Create campaigns rooted in omnichannel customer insights across all channels - even offline data and anonymous behavior.
  • Leverage AI product recommendation and content generation to build better emails.
  • Analyze email and audience performance with fully customizable pre-built dashboards and reporting.
  • Use workflow templates to customize and execute complex marketing campaigns within no time.

SMS & Mobile Messaging

Get SMS Pricing

Personalized SMS and WhatsApp with add-on mobile app features to text less and convert more customers.

  • Save on SMS costs and earn more revenue with omnichannel customer data.
  • Capture SMS subscribers with ready-to-launch, TCPA compliant, built-in sign-up units.
  • Personalize messages with AI product recommendations.
  • Keep a pulse on your SMS performance and accurate attribution with Performance Dashboards.
  • Use optimal send time to take the guesswork out of determining when to send to each subscriber.
  • Get access to our Customer Data Engine to unify your customer data - even offline data and anonymous behavior.
Explore the benefits

Web & App Personalization

Get Web and App Pricing

On-site personalization (with add-on in-app personalization) and A/B testing — powered by real-time, first-party data for the fastest ROI on the market.

  • Create personalized banners and collect zero party data with no-code, visual editors.
  • Build tools like social proofing, on-exit intent banners, countdown timers, and unique discount banners personalized based on real-time interactions.
  • Collect anonymous user data for highly targeted segmentation and retain that rich personalization history as customers sign up.
  • Access Bloomreach’s AI-powered content generation, product recommendations, predictive analytics, and contextual personalization to target every customer with the right offer.
Explore the benefits

Intelligence & Orchestration

Get Intelligence Pricing

Perfect for getting started and trying Bloomreach's powerful AI predictions, data unification, and omnichannel orchestration capabilities.

  • Enhance your existing email, SMS, or ads programs with AI predictions, in-depth customer insights, and visual analytics.
  • Easily add to your existing tech stack with pre-built connectors to popular apps and custom integrations for more.
  • Identify high intent audiences and determine the best channels to spend your marketing budget.
  • Design sophisticated omnichannel journeys using the easiest drag-and-drop orchestration tool on the market.
  • Manage your data and all your marketing channels from a single place.
  • Get access to easy-to-use tools and prebuilt models that can be customized to your business's unique needs.
Explore the benefits

Ad
Optimization

Get Ads Pricing

Reduce CAC on ad platforms like Facebook, Google, Instagram, and Snapchat with better visibility into historical and predicted user behavior.

  • Build lookalike audiences from high-intent signals like CLV to reduce the cost of prospecting campaigns.
  • Add or remove audiences within milliseconds of an interaction and stop chasing someone that has already converted.
  • Leverage first-party data to deliver personalized messages to your ad audiences.
  • Easily connect your ad accounts on major platforms such as Google Ads, AdForm, Facebook, Instagram, or Snapchat.
  • Analyze anonymous visitors using server-side cookies to get a full picture of your customers from their very first interaction.
  • Use predictive analytics to optimize your ad campaigns for efficient spend.
Explore the benefits

Enterprise Engagement

Get Enterprise Pricing

The ultimate omnichannel marketing solution that includes all your best marketing channels, customer data, AI, and advanced analytics.

  • Combine the power of all packages to:
  • Give your marketers total control over every aspect of the customer journey.
  • Manage your data and all your marketing channels from a single place.
  • Personalize flows for individual customers by adding real-time triggers, customer segments, and conditions.
  • Use insights from every customer across all channels to build experiences so seamless, they feel like magic.
  • Create, manage, and execute targeted campaigns across email, SMS, mobile app, web, offline, and other connected channels with our drag-and-drop scenario builder.
  • Leverage ai-driven or rule-based product recommendations and keep the recommendations consistent across channels.
  • And more…
Explore the benefits

Bloomreach Leads the Pack in Omnichannel Marketing Automation

Rated by Analysts and Our Customers

We’ll Be There to Help You Grow Every Step of the Way

Get Started Quickly

Depending on your needs, get set up and running in no time, like our customer Woolworths Metro60.

Our platform allows you to scale your operations so you can start small, stay focused, and grow without having to add complexity to your tech stack.

Experience Fast Processing Time

Compared to competitors, Bloomreach Engagement is over 1000x faster in platform and processing speed.

Our platform returns data in milliseconds vs. minutes with our competitors.

Feel Supported Every Step of the Way

Experience an average 2 minute support response time. Help is always a few keystrokes away and available through multiple channels, ensuring your team guidance during critical times.

Plus, our Strategic Experts and Business Consultants will help you unlock new opportunity as you scale your own operations.

Make Connecting Your Current Tech a Breeze

Choose from over 130 integrations and technology partners, plus 180 agency partners, to help you get the most out of Bloomreach Engagement.

Are you ready to take the next step?

Quick Integrations with Popular Commerce Platforms and Other Apps

Bloomreach Engagement Pricing FAQs

Product

  • Product
  • Pricing
  • Implementation
  • Product
  • Pricing
  • Implementation

Bloomreach Engagement is the only marketing platform that combines customer data, automation, AI and analytics into a single solution capable of true real-time marketing and faster time to value. It is an omnichannel marketing platform with a built-in customer data engine that unifies all customer data, interactions, preferences, and predicted behavior. You can start with a single channel, like SMS, and add more as you grow.

With Bloomreach, your data sets and audiences are consistent and accessible on all your channels, so your individual channel marketing strategy will always be informed by and in sync with all other campaigns — and you ultimately save on things like SMS sending costs, ad spend and email database health by being hyper-targeted and personalized.

We can be. Data is at the core of all of our marketing automation products. When you buy Engagement you get access to our Customer Data Engage (CDE) which combines data unification, identity resolution and other CDP capabilities with journey orchestration, AI, and marketing analytics. Learn more about our Customer Data Engine.

Your Bloomreach subscription consists of two parts: a module fee and a usage fee. You only pay for the modules (e.g., email marketing) you wish to access. After choosing the module, your pricing is usage-based. The more the usage, the lower your per unit price, so growing with Bloomreach is a win-win. All base plans include access to our Customer Data Engine, Bloomreach's data and analytics core. Your base plan also comes with Bloomreach support and access to our documentation and best practice sessions.

An annual subscription gives you flexibility and challenges Bloomreach to demonstrate our value year after year. We only win when our customers win. We believe a year is an adequate amount of time for us to prove our value, although you can unlock even better rates with longer term agreements.

With Bloomreach Engagement you start anywhere and build as you grow. All of our base plans are channel or module specific so you get the most out of the platform to solve for your immediate pain points. You only pay for the modules you want. Additional modules and upgrades can be purchased separately.

Engagement continues to work without upgrading, meaning there is no interruption to your marketing activities. Excess usage is charged separately. You can upgrade your contracted usage amount for better rates by contacting your rep.

We offer a 30-day free trial for SMS for select brands. Once you submit the form, an advisor will reach out and subsequently help you through implementation and set up. You will be able to connect to your commerce store, sync data with your tech stack, and use many of our features for free including, single customer view, sign-up units to grow your list, journey orchestration, and analytics and reporting. To learn more, click here.

Yes! Our pricing is structured to allow you to grow at your own pace. As a customer you will have a representative you can contact to get started with other modules as soon as you are ready without interruption to your current marketing activities.

Our goal is to enable you to send hyper-targeted and personalized campaigns as soon as possible. It all depends on your unique needs and situation. For example, we have had customers get started in as short as a few weeks setting up a single channel. On average our customers are actively using Bloomreach Engagement within 3 months as attested in the G2 2023 Comparisons and Ratings Report (link to report). To help you get started and continue to grow, we offer a variety of services and support, including:

You bet — it’s one of the things that we do best. Bloomreach seamlessly integrates with leading commerce platforms including Shopify, Shopify Plus, BigCommerce, and Magento, supports two-way integrations with popular apps like Snapchat, Facebook, Attentive, Klaviyo, Movable Ink, Gorgias, and Yotpo, and can also easily plug into your existing data solutions like Snowflake, Segment, and more.

With 130+ integrations (and growing) you can sync as much of your data as you want across ecommerce, email, SMS, loyalty, web, and analytics sources. Need to get granular? Our API lets you customize what data you pull in to truly fit your omnichannel needs.

We provide support spanning from implementation to practical use to strategic consulting. When you use Bloomreach Engagement, you can contact support directly in the app. With an average 2 minute response time, our support team provides prompt front-line support. Plus, our Strategic Experts and Business Consultants will help you unlock new opportunity as you scale your own operations.

Hey, ready to take the next step?

We have a number of packages that are tailored to fit the needs of your business. Complete the form to discuss with an advisor at a time that suits you.

Our advisors will support you to:
  • Understand the product pillar and pricing package best suited to your business model
  • Understand the metrics required in order to provide a commercial indication
  • Understand the value Bloomreach can drive for your business!

Powering commerce companies of all shapes and sizes:

Request Pricing