Smart Site Search that Boosts Revenue the Second You Launch

With 33 patents in ecommerce search, Bloomreach Discovery, you'll understand who your shoppers are, what they want, and why they want it. Improve your customer experience and increase revenue all at once.

See the Proof Explore the Platform

5-10%

Average revenue lift proven across 100+ A/B tests

30-50%

Fewer hours spent finding insights and diagnosing problems

15-20%

Greater AOV due to better merchandising and recommendations

Meet Loomi: The Driver of Intelligent Search

Engineered to drive ecommerce growth, Loomi is the AI that fuels personalized product discovery experiences that help you drive the fastest ROI .It’s time to bring our AI to the forefront and show you the limitless potential at your fingertips.

Explore the Possibilities

Get a Headstart on Driving Results

Bloomreach has spent over 14 years learning the nuances of ecommerce site search and customer behavior, which have been combined into productized solutions ready to start making an impact upon implementation. Even better? Loomi gets smarter over time, learning about your business and customers to produce better results faster so you can take your ecommerce operation to the next level.

Access Cutting-Edge Tools

With Loomi, you always know that you have the latest and smartest technology working for you and your customers, from natural language processing to generative AI. The possibilities are limitless and lead to big results like increased RPV, AOV, and conversion.

Use Semantic Understanding To Connect With Customers

Our commerce-specific algorithms match your customers’ search intent to the most relevant results. Plus, Loomi fills in gaps so you'll help customers find what they want, even with imperfect product data.

Customized to Your Business Needs

No one knows your business better than you do, and with Bloomreach, you can now make sure your product discovery platform does too. Configure how our algorithms work directly within the platform with only a few clicks of a button and no need for IT involvement.

SEE WHY

Search Intelligence Matters

Unlock the Potential of Your Search Bar

Unlock Your Team’s Potential

With Loomi, your merchandisers finally have the time to prioritize strategic initiatives to improve revenue and conversions, such as ranking new products higher in search results, performing A/B testing, creating custom collections, and more. Loomi complements their efforts and helps them work more efficiently across the entire website experience.

Get Personalization From the First Click

Understand customer preferences on an individual basis from their very first visit thanks to the combined power of customer data and AI. Loomi automatically adjusts how products appear for each site visitor and optimizes for relevance and revenue.

Create Revenue-Driving Experiences for Every Search

Zero results pages are an inconvenience for your shoppers and can encourage them to bounce to a competitor's site. Remove these dead ends using Loomi and show similar products in your catalog whenever a search query doesn’t have exact results.

Use Context To Rank Search Results for Conversions

Loomi ranks your products with your customers in mind. Using data (e.g., product views, add-to-carts, conversions, and revenue) across the past 30 days, we rank products that will convert at the top of the search results.

ANALYST REPORT

We’re a Leader in the 2024 Gartner® Magic Quadrant™ for Search and Product Discovery!

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Intelligent Site Search FAQs

Common questions about Bloomreach's Intelligent Site Search product with Bloomreach Discovery.

Search intelligence has many different forms. But Bloomreach’s intelligent search uses Loomi, its branded artificial intelligence — like natural language processing and machine learning — to understand a customer’s intent. This helps brands put the right products or services in front of the right eyes at the right time immediately.

There are many things AI can help with, but the most impactful is scalability. Once you have more than 1,000 products in your catalog, trying to manage and optimize for revenue through rules becomes a full-time job. Instead of improving, you'll get stuck troubleshooting issues as rules overlap each other. AI optimizes the majority of searches, letting you focus on the top 20% you want to control. This has resulted in a 59% increase in RPV and a 29% decrease in search exits for our customers.

A search intelligence platform will include four engines: relevance, optimization, personalization, and customization. These nuts and bolts of ecommerce search (aka the “engines”) work together to address site search issues. They work to surface the most relevant results to increase revenue.

One of our favorite examples of intelligent search is “milk chocolate” vs. “chocolate milk.” These queries have very different intents and contexts behind them. But one of the many things search intelligence can do is separate products from their attributes. Another example of intelligent search is detecting the similarities between 3”, 3 in, and 3 inch screws and still returning the same result set. Understanding these key contexts results in a more personalized search experience for end consumers, and can increase revenue from search 15% for your company.

It's Not a Claim, It's a Promise

Our Search Impact Validation will provide:

Your search bar's potential with your data
A look at Bloomreach Discovery in action with your real products and results
Our impact report with your projected revenue lift
Insights in as little as 24 hours*

*Timing may vary by project and complexity