Bloomreach Engagement Pricing

Your Bloomreach subscription consists of two parts: a module fee and a usage fee. You only pay for the modules (e.g., email marketing) you wish to access. After choosing the module, your pricing is usage-based. The more the usage, the lower your per unit price, so growing with Bloomreach is a win-win. All base plans include access to our Customer Data Engine, Bloomreach's data and analytics core. Your base plan also comes with Bloomreach support and access to our documentation and best practice sessions.

An annual subscription gives you flexibility and challenges Bloomreach to demonstrate our value year after year. We only win when our customers win. We believe a year is an adequate amount of time for us to prove our value, although you can unlock even better rates with longer term agreements.

With Bloomreach Engagement you start anywhere and build as you grow. All of our base plans are channel or module specific so you get the most out of the platform to solve for your immediate pain points. You only pay for the modules you want. Additional modules and upgrades can be purchased separately.

Engagement continues to work without upgrading, meaning there is no interruption to your marketing activities. Excess usage is charged separately. You can upgrade your contracted usage amount for better rates by contacting your rep.

We offer a 30-day free trial for SMS for select brands. Once you submit the form, an advisor will reach out and subsequently help you through implementation and set up. You will be able to connect to your commerce store, sync data with your tech stack, and use many of our features for free including, single customer view, sign-up units to grow your list, journey orchestration, and analytics and reporting. To learn more, click here.

Yes! Our pricing is structured to allow you to grow at your own pace. As a customer you will have a representative you can contact to get started with other modules as soon as you are ready without interruption to your current marketing activities.

Our goal is to enable you to send hyper-targeted and personalized campaigns as soon as possible. It all depends on your unique needs and situation. For example, we have had customers get started in as short as a few weeks setting up a single channel. On average our customers are actively using Bloomreach Engagement within 3 months as attested in the G2 2023 Comparisons and Ratings Report (link to report). To help you get started and continue to grow, we offer a variety of services and support, including:

• Support via phone, live chat, slack, or a dedicated Customer Service Manager
• In-depth product documentation
• GDPR, TCPA, CTIA compliance support
• Best practice webinars and community platforms
• Onboarding and implementation support
• Email list validation service
• Plug & Play Use Cases
• Bloomreach Academy educational course

You bet — it’s one of the things that we do best. Bloomreach seamlessly integrates with leading commerce platforms including Shopify, Shopify Plus, BigCommerce, and Magento, supports two-way integrations with popular apps like Snapchat, Facebook, Attentive, Klaviyo, Movable Ink, Gorgias, and Yotpo, and can also easily plug into your existing data solutions like Snowflake, Segment, and more.

With 130+ integrations (and growing) you can sync as much of your data as you want across ecommerce, email, SMS, loyalty, web, and analytics sources. Need to get granular? Our API lets you customize what data you pull in to truly fit your omnichannel needs.

We provide support spanning from implementation to practical use to strategic consulting. When you use Bloomreach Engagement, you can contact support directly in the app. With an average 2 minute response time, our support team provides prompt front-line support. Plus, our Strategic Experts and Business Consultants will help you unlock new opportunity as you scale your own operations.