valantic

Lots of expertise for passionate CX solutions: The best crew!

valantic is more than a company. It is the home of around 700 CX enthusiasts at 32 locations in Germany, Switzerland and Austria. We live digitization every day - and advise, design, develop, market and support demanding customers along the entire customer journey.  With creativity, technology know-how and a good dose of passion.

 

360° CX Services & Leading Technologies.

Let valantic inspire you! By our 360-degree customer experience approach. From our services for thoughtful and smart digitalization. As well as from our in-depth and manufacturer-independent technology know-how. Get to know us and find out what we are passionate about! 

 

CX Strategy:

Full-service customer experience is our DNA. Our heart beats always and everywhere where it is necessary to digitally inspire your customers. Of course, this is tailored to the respective customer journey and individual touchpoints - cross-media, that goes without saying.

• 360 Gedrehe CX Consulting
• CX Strategy
• Technology
• UX/UI & Creativity

 

Ecommerce:

At valantic, we understand customer experience holistically. Digital experiences that are remembered are our specialty. And innovative solutions for online commerce represent an important area of our expertise. B2B as well as B2C.

• B2B Ecommerce
• Commerce Cloud
• Implementation
• Move to Cloud
• Upscale

 

Customer Engagement:

Customer Engagement in the digital Now represents the beginning of a new era. For the end of one-size-fits-all communication and even more: for the breakup of clear sender & receiver roles. All actors are connected via social media and the exchange is more lively than before. Gone are the days of rough assumptions, thin market research results and static communication strategies. The era of data has begun. And with it, the worlds of Data Driven Customer Engagement are opening up.

• CDP
• Consent
• CRM
• Customer Engagement
• Data Driven Marketing
• Feedback
• Loyalty
• Personalization

 

 

 

Content Management:

There are many ways to manage content efficiently - and we at valantic know them all. Whether multichannel publishing, content commerce or content maintenance: together we get the best out of your content!

• Content Marketing
• Content Strategy
• Content Commerce
• Content Management
• Multichannel Publishing

 

Digital Marketing:

"User first" and "data first" - two approaches that go hand in hand for us. After all, to view the two areas as separate would make it more difficult to find sustainable solutions to problems in online business. That's why the digital marketing brains at valantic dedicate themselves passionately to this multifaceted task day after day: they solve problems.

• Brand Building
• Consulting
• Content Marketing
• Content Strategy
• Customer Relations
• Marketing
• SEO
• WPO

 

UX design:

At valantic, the optimal user experience comes first. What counts is the first impression - this applies online as well as offline. That's why we see the visual implementation of digital challenges as the creative heart of our philosophy. Find out now what UX design means to us and why it can do so much more than just look pretty!

• Product Design
• User Experience
• User Interface
• UX/UI & creativity