Text Less, Convert More With Personalized SMS

Our flexible pricing lets you start with any part of the Bloomreach platform and add on what you need, as you need it. You won’t be paying for seats or contacts. Bloomreach’s pricing is primarily determined by your volume of data and SMS/MMS sent. We have negotiated competitive rates with leading SMS aggregators to ensure you can focus on the full value of the platform, not how much each message costs. This allows us to generate incredible ROI for fast-growing companies at all stages of growth.

We offer a 30-day free trial for SMS for select customers. Once you request trial access, an advisor will reach out to make sure it’s a good fit and help you through implementation and set up. You will be able to connect to your ecommerce store, sync data with your tech stack, and use many of our features for free, including: Our customer data engine and single customer view, sign-up units to grow your list, journey orchestration, analytics, and reporting. To learn more and request a trial, click here.

Yes! While we commonly refer to SMS/MMS as just “SMS,” rest assured that we support both message types. An MMS is just an SMS with images or media files included (like contact cards, or .GIFs). You can easily switch between SMS and MMS message types in our visual builder depending on what your campaign requires. MMS messages do incur higher sending costs, so keep an eye on message length and use them strategically.

We work with leading aggregators like Sinch and Infobip to ensure you have the best sending experience. We provide native integrations with these providers, but can also integrate with others via API.

You bet — it’s one of the things that we do best. With 130+ integrations (and growing) you can sync as much of your data as you want across ecommerce, email, SMS, loyalty, web, and analytics sources. Need to get granular? Our API lets you customize what data you pull in to truly fit your omnichannel needs.

We know how important it is to see an accurate picture of your performance. While our out-of-the-box reports use a default attribution window set to 7 days post-click, you can build custom reports with fully customizable attribution windows and criteria. We’re not interested in taking credit for your revenue, just showing you how to maximize it.

Of course. We know how much work goes into growing your owned audience. While other providers may hold your list hostage, we don’t prevent you from exporting it. We do recommend consulting legal counsel to ensure your list complies with the necessary consent requirements in your region.

Bloomreach Engagement is not an SMS point solution. It is an omnichannel marketing platform with a built-in customer data engine that unifies all customer data, interactions, preferences, and predicted behavior. You can start with a single channel, like SMS, and add more as you grow. With Bloomreach, your data sets and audiences are consistent and accessible on all your channels, so your SMS strategy will always be informed by and in sync with all other campaigns — and you ultimately save on SMS sending costs by being hyper-targeted and personalized.

Our pricing is structured to start anywhere and grow at your own pace. You can buy just the SMS messaging module and get access to SMS, MMS, Whatsapp, and all our data and analytics features. Additional add-ons like mobile app features and upgrades can be purchased separately. If and when you are ready to grow, you can add more channels like email, web personalization, and ads.