See What’s Next for Bloomreach Engagement

Automatically discover the best customer segmentations for precise, relevant targeting. No more sifting through and analyzing massive data sets to find trends and patterns for better personalization. Powered by Loomi, AutoSegments uncovers your most valuable audience clusters with all the metrics and data you need so all you need to do is hit "create".

Visualize the business impact of advanced personalization techniques like contextual personalization with out-of-the-box dashboards that will show performance of different variants and the reason why a particular variant was chosen over the rest for a segment. 

Connect your Shopify store with a few clicks with our latest set of updates including Shopify web pixel, product tags, real-time catalog updates, consent improvements, and product metafields.

Be on your way to limitless personalization from day one with best practices for migration and warm-up.

Be at ease before hitting the ‘send’ button with enhanced testing tools for all your channels including sample profiles, predefined data sets, and best practice guides.

An out-of-the-box integration to personalize your campaigns with information from Google Sheets.

Streamline your A/B testing efforts by using generative AI to create different variants of your weblayers.

Let every interaction with your brand count by making your transactional SMS more personal. Bloomreach will now support real-time, automated transactional SMS messaging.

Automate data flow from hospitality booking systems like MEWS and ResDiary to enhance your customers’ trip or dining experience by enriching their profiles, and collecting data for analytics.
 

Ask Loomi to do your analytical work - generate custom reports, metrics, funnels, or segmentations, and even interpret the results for you. Just type your question into the conversational interface — such as “What is the funnel conversion from ‘added to cart’ to ‘purchase completed?’” — and let Loomi take care of the rest.

Get a broader context of your campaign and audience performances relative to your industry with built-in omnichannel benchmarking.

See even better engagement and conversions with our enhanced recommendation engine. Similar to architecture deployed by Netflix, Spotify, and Tiktok, our premium recommendations utilize a cutting edge 2-Tower Neural Network for improved accuracy.

RCS (Rich Communication Service)is another mobile messaging medium that supports new media formats for B2C messaging, like carousels, verified senders, buttons/CTAs, high-res video and imagery. Bloomreach will support personalization of RCS content to showcase products in a completely new way in order to drive users down funnel on Apple or Android.

Get automatically notified if a metric falls outside an acceptable range of values so you can address issues before they get out of hand. Loomi also predicts and detects anomalies early by monitoring your campaigns and audience for unexpected trends including unusually high returns, problems with checkout process, or a sudden dip in conversions with specific segments.